Policy

DuNoir Parfum Shipping Policy

Processing Time

Orders are processed within 1 to 3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery

Delivery is available throughout South Africa.

Delivery times may vary depending on the destination and courier service used.

Customers will receive tracking information once their order has been dispatched where applicable.

Delivery Charges

Shipping fees are calculated based on the delivery location and order size.

Free delivery may be offered on selected promotions or large orders.

Delays

While we strive to meet estimated delivery times, DuNoir Parfum cannot be held responsible for delays caused by:

  • Courier companies
  • Extreme weather conditions
  • Public holidays
  • Strikes or events beyond our control

Damaged Deliveries

If your parcel arrives damaged, please notify DuNoir Parfum within 48 hours of delivery and provide photographs of the damage so that we can assist you.